Woonsocket, R.I. – CVS is launching Specialty Connect, a specialty prescription services program that allows to bring their specialty prescriptions to any CVS/pharmacy location, as a complement to existing specialty pharmacy processes.
After initiating their prescriptions, patients receive insurance guidance and dedicated clinical support by phone from a team of specialty pharmacy experts, trained in each therapeutic area, who are available 24 hours a day, 365 days a year. The program also lets customers choose between in-store pickup or receiving their medications via mail service delivery.
"Specialty Connect helps specialty patients with these critical therapies by helping to eliminate common challenges they had often faced and by offering them flexibility and choice," said Alan Lotvin, M.D., executive VP of specialty pharmacy for CVS Caremark. "The program makes it easier and more convenient for patients to submit and receive their specialty prescriptions either through CVS/pharmacy or by mail. What's more, it increases medication adherence, improves outcomes and lowers overall health care costs for specialty patients and payors."