Macy’s senior management changes include new position of chief omni-channel officer

Cincinnati -- Macy’s on Monday announced a series of changes to its senior executive leadership team, effective immediately. The changes include the creation of the newly-created role of chief omni-channel officer, which will be filled by Robert B. Harrison, previously Macy’s EVP for omni-channel strategy. Harrison, who will join the company’s executive committee, will report directly to Macy’s chief executive Terry Lundgren.
In addition to his existing role managing the development of strategies to closely integrate the company’s stores, online and mobile activities, Harrison will assume responsibility for systems and technology, logistics and related operating functions.
In other changes announced Monday:

  • Thomas L. Cole is retiring as Macy’s chief administrative officer after a 41-year career with Macy’s and its predecessor companies. He will remain with the company through May 2013 to affect a smooth transition to several other executives.
  • Karen M. Hoguet, Macy’s, Inc. CFO, will assume additional responsibility for credit and customer services, real estate, non-merchandise purchasing and sustainability.
  • Peter Sachse, Macy’s chief stores officer, will assume additional responsibility for store planning, design and construction. The company’s nationwide portfolio of Macy’s stores, as well as the region, district and central stores organization and visual merchandising, continue to report to Sachse. He is a member of the Macy’s executive committee and reports to Lundgren.
  • William S. Allen has joined Macy’s, effective Monday, as chief human resources officer. Allen previously served as SVP of AP Moller-Maersk A/S, joins the Macy’s executive committee and reports to Terry J. Lundgren, chairman, president and chief executive officer. Allen will oversee Macy’s, Inc.’s human resources, diversity strategies, and corporate communications and external affairs functions. In addition, Allen will have administrative responsibility for the law function that reports directly to Lundgren.

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