Basking Ridge, N.J. Men's Wearhouse has implemented Verizon’s Private IP, a network-based virtual private network, to provide a highly secure infrastructure that can better handle surges in traffic as well as accommodate the company's future growth.
Men's Wearhouse is also using Verizon Enhanced Call Routing, a contact-center service that helps callers identify and be routed to the most convenient location.
"The Verizon Business account team managed the conversion to our new platform with superior efforts and attention to detail, which ensured there was no impact to our business," said Bill Melvin, chief information officer, Men's Wearhouse. "With this new platform, we are well-poised for future growth, which is a huge plus for us."
Men's Wearhouse also uses the Verizon Enterprise Center, a 24 x 7 global, one-stop portal that lets the retailer access critical information needed to self-manage its services. The center enables Men's Wearhouse to securely check online the status of its orders, review and pay bills (and select an environmentally friendly paperless billing option), request new services, and monitor its network service performance.