Metropark employs CyberShift workforce management solution

Parsippany, N.J. -- CyberShift, a provider of workforce management services and solutions, has added Metropark, a Los Angeles-based specialty chain with 70 stores, to its roster of retail clients. The specialty apparel retailer has deployed CyberShift’s workforce management solution via its Software-as-a-Service (SaaS) model to automate store scheduling and will be expanding the relationship to include time and attendance.

“At the 2010 NRF Conference, we sought to identify a vendor partner that could enable our store managers to take control of scheduling at the store level,” said Tim Delasantos, VP information systems, Metropark USA, Los Angeles. “We needed an automated solution that could help us schedule our workforce based on anticipated store traffic, as well as sales forecasts, by location and store size. We also wanted to ensure that compliance related business processes -- such as California’s mandated break requirements -- were routinely documented.”

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