Newk’s Express Cafe chooses HotSchedules’ web-based solution for labor management

Austin, Texas HotSchedules today announced that fast-casual restaurant operator Newk’s Express Cafe has chosen its online employee scheduling and labor management solution.

Prior to selecting HotSchedules, Newk’s stores were using a variety of different scheduling methods. The lack of a unified solution was time-consuming for management, difficult to teach to new employees, and required continuous updating and maintenance to remain accurate.

“We were looking for a user-friendly solution that would allow our management teams to schedule quickly and more efficiently,” said Chris Newcomb, co-founder, Newk’s, which has 27 units. “From the numerous ways that employees can access their schedules to the powerful Digital Logbook, HotSchedules has made work easier for our team at all levels.”

With HotSchedules' scheduling and labor management solution at their fingertips, Newk’s managers and staff have experienced cost- and time-saving scheduling, improved logbooks, and enhanced communication: The HotSchedules online portal provides a quick and centralized way for managers, employees, and corporate executives to communicate, keeping the entire Newk’s team on the same page at all times.

“Newk’s has seen immediate benefits since the switch, including decreased payroll thanks to labor-tracking tools and reports,” Newcomb said “Our hourly employees value the ability to access and request changes to an up-to-date schedule online, and the more efficient scheduling process has freed up time for our management team to focus on key operational issues and building sales.”

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