Acton, Mass. – Regional specialty gift retailer The Paper Store is leveraging the Epicor Retail SaaS solution, a hosted enterprise software suite that includes Epicor Retail Store, CRM, Merchandising, Sales Audit, and Loss Prevention applications.
Benefits The Paper Store has received from switching management of these functions to an on-demand, hosted enterprise solution include enhanced customer engagement and streamlined POS transactions, more precise and cost-effective inventory management, improved associate productivity and efficiency, ability to respond faster and more effectively to operational demands, and reduced IT infrastructure, staff, and associated costs.
“If we didn’t have Epicor we probably wouldn’t be in business,” said Tom Anderson, CEO of The Paper Store. “It’s not only saved our business but has given us the ability to grow. Every day we employ it more and more.”