Waltham, Mass. Novell announced Monday that Save Mart Supermarkets, which operates about 240 grocery stores in California and Nevada, has implemented a combination of Novell Zenworks Configuration Management, Zenworks Asset Management and Zenworks Endpoint Security Management.
All part of Novell Endpoint Management solutions, the product set will enable the retailer to effectively manage, monitor and secure all of its desktops, laptops, point-of-sale lanes (POS) and handheld devices, substantially reducing cost and strain on its IT resources.
"The more we can streamline our IT processes and lower our overhead costs, the better value we can offer to our retail customers," said James Sims, chief information officer, Save Mart Supermarkets. "Our IT department is now running at half the cost, as a percentage of revenue, of many of our retail peers.”
Save Mart has doubled in size over the last two years, placing significant constraints on the company's 12 system administrators who manage 1,200 desktops, 1,000 servers and 2,500 POS lanes across multiple operating systems and more than a dozen offices. The retailer needed a more efficient way of managing its numerous IT assets, distributing applications and patches, updating handheld devices and quickly resolving system issues and provision desktops.
Save Mart turned to Novell Endpoint Management solutions to streamline the management and security of all its endpoint devices and processes without increasing operational costs. The Zenworks Configuration Management helped Save Mart cut desktop provisioning time by 75%, according to Novell.
Additionally, in order to ensure compliance with regulatory requirements such as PCI and HIPAA, Save Mart deployed Novell Zenworks Endpoint Security Management. And Save Mart deployed Novell Zenworks Asset Management to ensure software compliance and identify opportunities to reclaim or redistribute underutilized software licenses.