Sephora to roll out new workforce management system

Atlanta Workforce management solution provider Infor announced Monday that Sephora has completed its full deployment of Infor Workforce Management Workbrain across its 235 U.S. and Puerto Rico retail stores.

“The retail-specific capabilities of our Workbrain solution have enabled us to improve our scheduling and payroll process, enhance the customer experience and better service our customers’ needs,” said Kathleen Ford, director of store applications at Sephora.

The new solution allows Sephora to monitor, evaluate and adapt its work force every 30 minutes.

Sephora is a subsidiary of LVMH.

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