Survey: In-store mobile, e-commerce among independent retailer priorities

Montreal - In-store mobile device integration and e-commerce solutions, as well as inventory management and predictive analytics software, are the biggest technology priorities for independent brick-and-mortar retailers. According to the first annual Retail Tech Forecast of 640 independent retailers from commerce platform provider LightSpeed, the percentage of retailers deploying tablets, smartphones and other mobile devices for checking out shoppers (currently 17%) is expected to increase a whopping 170% in the coming years.  

The percent of retailers that rely on mobile devices to look up inventory on the sales floor is expected to jump from 22% currently to 40%. While only 24% of retailers named driving revenue as a primary reason to invest in mobile check out, 80% of respondents who have already implemented mobile checkout say that it has helped boost sales, and 82% of those using tablets for mobile inventory lookups said it has helped drive revenue.


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