London -- British grocery giant Tesco is seeking to improve the customer checkout experience by piloting a new, high-speed retail checkout solution from NCR Corp. at its Tesco Extra 24-hour store in Lincoln, U.K. The solution uses innovative imaging technology from Datalogic that automatically finds the barcode on any side of the product without the need to orient the item on the conveyor belt. It is capable of scanning up to 60 items per minute, greatly speeding the transaction.
The Tesco Extra store has deployed four units. Each unit allows three shoppers to pack and pay at the same time. The solution is designed to reduces queuing, allowing customers to get out of the store more quickly, by increasing the rate at which items are scanned, packed and paid. It also allows customers to decide how they wish to use it and proceed at their own pace without the pressure of another customer waiting to check out. Customers can complete their shopping transaction using cash or payment cards, as well as scan their Tesco Clubcard or utilize coupons.
“We are always looking for innovative ways to support our colleagues to give great service and to improve the shopping experience for our customers,” said Nigel Fletcher, director, Tesco U.K. “We’re looking forward to seeing what our customers in Lincoln think of the new checkouts over the coming weeks and months.”