Tops Friendly Markets renews IT agreement with HP

Palo Alto, Calif. -- HP Enterprise Services Monday announced Tops Friendly Markets, the New York-based supermarket chain with stores in New York and Pennsylvania, has signed a seven-year applications and infrastructure technology services contract valued in excess of $80 million that gives the retailer flexibility to transform its business processes to drive growth.

With this agreement, HP will continue to provide a full suite of applications management via a multi-tiered platform, including mainframe, midrange server and web hosting in support of Tops’ business.

“The supermarket segment’s competitive nature requires us to be flexible and instantly meet time-sensitive customers’ dynamic needs as well as compliance requirements,” said Kevin Darrington, COO, Tops Friendly Markets, which operates 127 full-service supermarkets and five franchise locations “HP will help us transform our processes and applications environment so we can stock our shelves with the products customers demand while lowering costs and maintaining our neighborhood grocer feel.”

HP will provide applications management services to maintain the Tops environment, including its retail, supply chain, marketing and merchandising applications. These services help Tops gain control over applications and enable flexibility to adapt to new opportunities.

The agreement also includes a number of infrastructure management services that will simplify the Tops technology environment. HP will continue providing managed mainframe and server management services to host systems that operate Tops’ major retail operations. Tops also will use leveraged services for remote network monitoring and management support from HP.

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