Deena M. Amato-McCoy

Articles by author

  • May 19 2017
    The City of Angels has joined the growing list of cities that will feature an Amazon Books store.
     
    Amazon submitted a building application to open a 5,227-sq.-ft. suite at the Westfield Century City mall in Los Angeles on May 9. The online retailer received initial plan check approval the same day, according to a record on the L.A. Department of Building and Safety website.
     
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  • May 19 2017
    A department store chain is pursuing a new business opportunity in a $200 billion market.
     
    J.C. Penney is now offering business-to-business solutions for the hotel and lodging industry, as well as the multi-unit residential industry. The retailer has launched a program to supply hotels, vacation rentals and properties managed by commercial property groups with blankets, pillows, towels, window treatments and even major appliances. Penney is putting together an outside sales force for the initiative.
     
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  • May 18 2017
    With its epic product launches, Nike’s digital channels can get unprecedented levels of interest and demand. And crashes are unacceptable.
     
    The athletic goods giant is on pace to hit $50 billion in revenue by 2020, a goal that Nike expects to hit with the support of its digital strategy, according to Mike Wittig, VP infrastructure, Nike. 
     
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  • May 18 2017
    Automation may be mission-critical to operational longevity in the retail industry, but it could be creating a significant pool of “stranded workers.”
     
    Six million to 7.5 million retail jobs likely will be automated out of existence in the coming years, leaving a large portion of the retail workforce at risk of becoming “stranded workers.” Retail cashiers are at highest risk for automation technologies, and women hold 73% of these positions.
     
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  • May 18 2017
    E-commerce and brick-and-mortar retail environments continue to merge, and retailers are in the hot seat to optimize the customer experience.
     
    As a result, the need to adopt innovative technologies to engage shoppers has never been stronger. This was according to the “2017 Customer Experience/Unified Commerce Benchmark Survey” from Boston Retail Partners. 
     
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  • May 18 2017
    As consumers become increasingly digitally influenced, retailers are struggling to find the right mix of technology to drive engagement.
     
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  • May 18 2017
    Google is once again expanding its digital payment options.
     
    The company knows it can be difficult for shoppers to make online payments within third-party apps and mobile websites, as well as in Google Assistant, when they are on the run. A new service is easing this pain and giving users more options.
     
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  • May 17 2017
    While handbags and purses have historically been considered a “risky gift,” times are a’ changin.’
     
    In fact, handbags and purses were the most popular gift for Mother’s Day 2017, representing six of the top 10 gifts for the holiday. Overall, the accessories category led the top gifts purchased for Mother’s Day, according to data from Loop Commerce. Results were based on sales made on the company’s GiftNow platform.
     
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  • May 17 2017
    Apple wants to give its shoppers more reasons to visit its stores than to make a purchase or visit the Genius Bar.
     
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  • May 17 2017
    More hungry customers can now get their Big Macs, fries, beverages and desserts delivered right to their door.
     
    As of Wednesday, May 17, McDonald’s is expanding its delivery service to customers in Los Angeles, Chicago, Columbus and Phoenix. Through its partnership with UberEats, the company’s “McDelivery” program now encompasses up to 1,000 restaurants in the United States.
     
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