Exclusives & Analysis

01/19/2011 - 1:04pm
Top 10 Trends for Retailers in 2011

The retail analysts at Standards & Poor Equity Research predict that 2011 will be a good year for retailers as consumer spending rises 3%, with sales boosted by the extension of the Bush-era tax cuts and the 2% payroll tax cut for all workers for one year.

01/18/2011 - 11:08am
Driving merger and acquisition successes in 2011

The increased pace of merger and acquisition activity late in 2010, including some huge deals, suggests that 2011 will be an active year.

01/13/2011 - 12:58pm
Why 'wait-and-see' can be a dangerous approach to mobile commerce

How do your customers shop your merchandise and compare prices? As late as last year, the answer was, of course, by sitting down at their laptops and visiting your website.

01/11/2011 - 11:13am
A brand by any other name: Five steps to woo back new private-label shoppers

It is hard to put a label on consumer purchase behavior these days, what with Americans pulling out of the recession.

01/06/2011 - 10:47am
Who is my eStore manager?

Coming out of a Macy's store a man introduced himself as the store manager and thanked us for shopping at Macy's. Driving back home my 7 year old daughter asked me: “Dad who is the store manager when you buy at home on your laptop?” Hmmm…never thought about that before.

01/05/2011 - 10:24am
From holiday returns to hand-held upsells: How live chat drives loyalty and conversions after the holidays
01/04/2011 - 11:31am
Outsourcing turns store closings into positive events

Real estate portfolio optimization has become standard practice for retailers and, in the current environment, store closings often outnumber openings. In many cases, closing stores is a proactive move.

01/03/2011 - 10:50am
Retail’s Clash of the Titans: Walmart and Target

Addressing a September analyst conference, Walmart-US CEO Bill Simon told investors that he predicted a “socks and underwear” Christmas for Walmart.

12/30/2010 - 12:15pm
'Comeback Christmas' Sets Record

Holiday shoppers continued to unleash three years of pent-up demand as the season winds up, on their way to setting a new record of over $521B, blasting through 2007’s pre-recession record of $508 billion, according to Customer Growth Partners.

12/28/2010 - 6:46am
Trends for the New Year

It’s a new year, and with it comes some optimism that the economy is finally starting to gain some traction.

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