Hidden in the onslaught of negative headlines about former retail heavyweights, like JC Penney and Sears, is a slew of less-publicized, good news from smaller—many formerly online-only—retailers that are not only weathering the storm but are thriving.
As we barrel towards the holiday season, few retail IT executives have as much time as they’d like to work on the challenges that will be waiting for them in first quarter 2015 — including limited funding for IT innovation.
After large-scale payment data breaches at Target, Sally Beauty, Michaels, Niemen Marcus and the recently confirmed breach at Home Depot, it seems that no retailer is safe from skilled hackers. The incidents also bring to light such questions as “why are payment system breaches happening more frequently?” and “how can they be stopped?”
The digital world has clearly revolutionized the retail environment. However, through all of the changes, one facet of the marketplace has remained surprisingly unaltered … the integral role that the in-person shopping experience plays in motivating and qualifying a consumer’s purchase decision.