09/29/2014 - 12:19pm

The holiday season is right around the corner, and you know what that means — shopping, upon shopping, upon shopping! This is a great time for any e-retail business, but are you ready?

09/24/2014 - 3:36pm

The only reason for time, Albert Einstein once observed, is so that everything doesn’t happen at once. While it still holds true for the rest of life, shopping is another story.

09/24/2014 - 12:11pm

Last year, 37.3% of traditional “Black Friday” consumers began shopping between 8 p.m. and 11:59 p.m. on Thanksgiving Day. Shopper traffic over the two-day Thanksgiving Day and Black Friday period at retail outlets totaled more than 1.07 billion store visits. Sales during the two-day period were $12.3 billion, and online sales grew an explosive 18.5%.

09/23/2014 - 12:18pm

Behind the glitz and window dressing “wow” factor of Apple’s Sept. 9 iPhone 6/6 Plus and Apple Watch announcements, the meaty Apple Pay announcement was really the star of the show.

09/22/2014 - 2:54pm

When retailers and brands deliver experiences that fail to meet customer needs and expectations, these customers — left feeling confused, frustrated and angry — quickly terminate the relationship and seek other options from competitors.

09/17/2014 - 11:35am

Lately you can't turn on the television or pick up the newspaper without seeing a story about Millennials, also known as Generation Y. People are endlessly fascinated by their traits, values, work habits and shopping patterns. Why all of this focus on the group of people born between the early 1980's and 2000's?

09/15/2014 - 12:14pm

Commercial drones may be more practical and make the reality of a national infrastructure for same-day deliveries more possible for retailers.

09/10/2014 - 12:19pm

The year 2013 was a wake-up call for retailers with regards to national data breaches, with frequency jumping 62% from 2012 to 2013. Eight chart-topping breaches exposed information totaling just over 10 million people last year, as opposed to one single breach of that size the year before.

09/08/2014 - 11:50am

Fashion retailers want to make accurate inventory information available in order to enable reserving the correct item at another store, or shipping it directly to the customer’s home.