08/31/2008 - 7:00pm

To paraphrase a saying mostly applied to the weather, everyone’s always talking about the...

07/31/2008 - 7:00pm

When a company describes itself as “the world’s leading entertainment and lifestyle store,” it...

07/31/2008 - 7:00pm

Virtual communities. Connecting with the shopper at the front end. Transitioning to new media...

07/31/2008 - 7:00pm

Retail forensics has turned the returns counter into a potential CSI episode—either a customer-service...

07/31/2008 - 7:00pm

The Risk Management and Decision Processes Center at the Wharton School of Business, University...

07/31/2008 - 7:00pm

The old college bookstore, which traditionally sold everything from textbooks to logo sweatshirts to...

07/31/2008 - 7:00pm

What is particularly noteworthy about the June 2008 comp-store-sales results is the comparison to...

07/31/2008 - 7:00pm

One of the reasons I love Madonna is because she keeps reinventing herself. From...

07/31/2008 - 7:00pm

OK, I’m making the plea one more time—can we please figure out how to...