Each year, slip, trip and fall losses cost the hospitality and retail industry millions. The mere fact that a customer falls on your premises does not necessarily create liability. Instead, the question is often whether your establishment had superior knowledge of a hazardous condition that exposed customers to an unreasonable risk of harm.
Dhiraj Jain, business development head of retail products and IP for global IT services, consulting and business solutions organization Tata Consultancy Services (TCS), recently took some time to explain exactly how the POS is evolving into a full-fledged omnichannel commerce platform.
The era of the “push” supply chain, where retailers do their best to determine consumer demand well ahead of time and offer a select assortment, is ending. E-commerce platforms that offer a nearly limitless supply of inventory, along with a high degree of digital customization, have changed consumer expectations across all channels.
Despite the large splash caused by the September 2014 launch of Apple Pay, the general consensus is that mobile payment is still in the infancy stage. But while mobile payment is growing at a tempo that is best described as “slow and low,” the overall market is getting increasingly competitive
The store is back, baby! That was the message I heard again and again at the National Retail Federation’s 2015 Annual Convention in New York City. It was sounded by retailers, consultants and tech suppliers alike as they rushed to explain the relevance of offline retail in an omnichannel world.
One of the more innovative real estate tech products to emerge in recent years is Property Payments, a collaboration between MasterCard and International Bancard. CSA talked with David Iafrate, CEO, International Bancard, about the new product and what it will deliver to the industry.
DO embrace technology: It can show you what you need BEFORE you set your feet on the ground. Google Earth/Street view can give you a sense of the macro-features, but remember that these online technologies can be six to 12 months out of date.