The retail industry is ever-changing, with shoppers now looking to malls as a place of both business and socialization. A constant evolution of attractions is needed to entice them to visit a center and then keep them coming back on a consistent basis.
In the 1990s, when the Internet and eCommerce created a tangible link between modes of shopping that had previously been isolated (stores and catalogs), retailers struggled with how to understand, measure, and connect with shoppers in multiple ways.
Do more with less. That’s an overall trend in retail facilities services, where retailers have less resources to run their properties even as they come under pressure to increase service levels while also reducing costs.
What’s going to keep people coming back to physical store locations, as comfort levels with e-commerce rise every year? Savvy retailers are fighting technology with technology, refreshing the look and feel of their stores by integrating more gadgets, and using data in a more integrated way to inform strategy.
The normally staid lighting industry is in a state of flux due to disruptive technologies, such as solid-state light sources and intelligent lighting control. Here’s a look at four metatrends that are likely to shape the future of lighting:
Damage to flooring from concrete slab moisture costs U.S. companies upwards of $1 billion each year. When we interviewed flooring industry experts, more than 70% of them reported that they experience moisture issues “often,” with 100% of those surveyed in unanimous agreement that they had experienced some moisture issues.
Local public utilities charge different rates for electricity based on energy demand at any moment: A kilowatt hour of electricity, for example, will cost more in the middle of a hot day when HVAC units are running at full blast than it will cost later that same evening.
Each year, slip, trip and fall losses cost the hospitality and retail industry millions. The mere fact that a customer falls on your premises does not necessarily create liability. Instead, the question is often whether your establishment had superior knowledge of a hazardous condition that exposed customers to an unreasonable risk of harm.
Dhiraj Jain, business development head of retail products and IP for global IT services, consulting and business solutions organization Tata Consultancy Services (TCS), recently took some time to explain exactly how the POS is evolving into a full-fledged omnichannel commerce platform.