03/26/2015 - 10:52am

An overwhelming majority (70%) of consumers around the globe say that the best way retailers can add value to their shopping experience is to provide easy access to information about their products and services, both online and in stores.

03/25/2015 - 4:21pm

Facebook hopes to transform the way  customers communicate with retailers by re-inventing the customer service platform.

03/25/2015 - 10:24am

U.S. retailers are struggling to meet the demands of consumers, according to a report by Accenture.

03/24/2015 - 4:50pm

Perfumania Holdings is launching a new digital corporate platform.

03/24/2015 - 11:16am

According to new data from the American Customer Satisfaction Index (ACSI), the national level of customer satisfaction dropped 0.5% to 75.2 in fourth quarter 2014.

03/24/2015 - 10:58am

Supermarket chain H-E-B is the most trusted chain in the most trusted niche of retail.

03/23/2015 - 4:23pm

Joe Fresh and Ryerson University are launching a long-term partnership that will see the creation of Canada's first fashion innovation center.

03/23/2015 - 12:25pm

The average person celebrating Easter this year will spend $140.62, slightly more than last year’s $137.46, according to the National Retail Federation’s Easter Spending Survey conducted by Prosper Insights & Analytics.

03/20/2015 - 4:39pm

Wal-Mart Stores has reached a settlement with the two children of James McNair, the comedian who was killed in the highway accident that also seriously injured comic and former “Saturday Night Live” performer Tracy Morgan, the Associated Press reported.