06/25/2015 - 4:38pm

Here are several key insights that U.S. retailers need to understand in order to succeed with the increasingly important Chinese consumer:

06/25/2015 - 11:42am

In the ongoing battle for market share, brands pour over metrics and tweak strategies to increase customer loyalty. The stakes are high, customer acquisition costs are expensive and most businesses can’t afford to lose sales to competitors. With prices commoditized in many industries, today’s battleground is centered squarely on customer experiences.

06/25/2015 - 10:50am

Champs Sports is collaborating with Under Armour on an in-store concept.

06/24/2015 - 8:19pm

The gap in prices between Amazon and Walmart.com’s grocery basket has widened in the past two months, according to a report by 360pi.

06/24/2015 - 5:10pm

Nearly one-third (31.1% ) of retailers report that their companies have opened or will open new stores this year, according to a survey by retail real estate management firm Levin Management. It is the highest mid-year percentage in the four years for which comparative Levin survey data is available.

06/24/2015 - 4:10pm

At the recent MIT CIO Symposium, Bryan Kirschner, director of the research/strategy organization Apigee Institute, and Jerry Wolfe, CEO and founder of food industry platform services provider Vivanda, participated in a panel discussion on consumer connectivity and engagement. Chain Store Age followed up with the two experts to ask a few more questions about engaging today’s connected customer.

06/24/2015 - 12:39pm

Lack of a single customer view, an inability to deal with large amounts of data and lack of time for optimization are among the challenges that cause the biggest headaches for modern marketers.

06/24/2015 - 11:11am

Retail consulting firm McMillanDoolittle has posted an interesting blog on Gap Inc.’s ongoing efforts to turnaround its troubled namesake brand. Here is the full posting:

06/24/2015 - 10:59am

In today’s digital age, where consumers are so closely connected and already sharing their thoughts and preferences on new products, why aren’t more companies actively leveraging consumer analytics to add science to the “art” of merchandising?