12/06/2013 - 4:16pm

Target is testing a section of its website that features products popular on Pinterest.

12/06/2013 - 11:48am

Black Friday social mentions more than doubled those of Cyber Monday this year.

12/05/2013 - 5:29pm

Nordstrom is North America’s overall favorite fashion retailer for the second consecutive time, according to a new study of more than 6,800 consumers conducted by Market Force Information (Market Force), a provider of customer intelligence solutions.

12/05/2013 - 5:12pm

Pantone, an X-Rite company and the global color authority, announced Pantone 18-3224 Radiant Orchid as the color of the year for 2014.

12/05/2013 - 11:36am

The likelihood that shoppers will make a purchase online is directly related to the number of product options that are displayed and to how the product information is displayed, either visually or with text.

12/05/2013 - 11:20am

Facebook is the lowest scoring brand in the overall ForeSee Customer Experience Index, with a score of 69.

12/05/2013 - 11:17am

Black Friday deep discounts could be a myth, with only a few retailers dropping prices on only a few categories.

12/04/2013 - 1:58pm

Research conducted by InComm found that 67% of consumers surveyed have previously bought a gift card from an online website or mobile website/app, while 33% have not.

12/04/2013 - 1:56pm

Current consumer behavior indicates that most consumers are more concerned with how well retailers are able to deliver goods according to customer preferences than about ordering via social media channels.