02/10/2015 - 5:07pm

Home shopping giant HSN is number one in online customer experience, according to the E-tailing Group's 2014l Customer Experience Index.

02/10/2015 - 4:29pm

In a first for Dick’s Sporting Goods, the retailer said it will serve as the official sporting goods retail sponsor to the United States Olympic Committee (USOC) and Team USA., as it prepares for the 2016 Summer Games, which will be held in Brazil.

02/10/2015 - 10:55am

Increasingly, men (who now compose 43% of primary shoppers) are shopping frequently for groceries and they now make just as many monthly grocery store visits as women.

02/10/2015 - 10:53am

Traditional preprint circulars continue to dominate many retailers’ promotional offerings but digital coupon momentum is accelerating, according to strong 2014 results by Coupons.com.

02/10/2015 - 10:53am

P.F. Chang's China Bistro is getting conversational with its customers.

02/09/2015 - 5:32pm

Adult retail operator Hustler Hollywood is taking advantage of the traffic surge expected by the Valentine's Day weekend release of Universal Pictures' "Fifty Shades of Grey."

02/09/2015 - 3:55pm

Although it is now dismissed as a “legacy” technology, email can still provide value to retailers’ CRM (customer relationship marketing) efforts, as can mobile technology and loyalty programs.Study: Mobile, loyalty, email offer CRM value

02/09/2015 - 3:50pm

Shoppers will be opening both their hearts and their wallets this Valentine’s Day.

02/09/2015 - 11:30am

While the digital age has encouraged more consumers to shop and browse products on the Web, physical stores are still primary destinations for shoppers, according to an annual survey by PwC's.