12/03/2014 - 12:54pm

Google Glass has some competition on its hands.

12/03/2014 - 12:07pm

The holidays are approaching quickly and consumers are getting anxious about gift shopping.

12/03/2014 - 11:15am

A new study shows just how diluted Black Friday has become to holiday shoppers: Twenty-eight percent of shoppers shopped in stores Nov. 22/Nov. 23 and 34% of shoppers chose to shop in stores the weekend after Black Friday (Nov. 29/Nov. 30), while 25% shopped on Black Friday, according to Kantar Retail.

12/03/2014 - 11:05am

More than half (58%) of shoppers who use mobile devices say they prefer to look up information on their devices while shopping, rather than talk to store employees – especially among men and shoppers aged 25-44 - according to a new by the Consumer Electronics Association (CEA).

12/02/2014 - 4:55pm

Among brick-and-mortar retailers, Black Friday sales promotions remain a popular tactic for drawing customers into stores and combatting the shift toward online commerce.

12/02/2014 - 4:44pm

New York City retailer Hammacher Schlemmer is pioneering what may well be the next evolution of catalog shopping with the launch of what it describes as  the “first augmented reality catolog.”

12/02/2014 - 4:40pm

Cyber Monday lived up to the reputation of the gloomy start of the work week, with Internet traffic attributed to online consumer retail shopping activities decreasing 25 points from the prior day.

12/02/2014 - 4:37pm

Online sales for the total “Cyber Five” five-day period from Thanksgiving through Cyber Monday rose 20.6% from the same period in 2013.

12/02/2014 - 4:32pm

If you were looking for quality call center service from an online retailer during Black Friday or Cyber Monday, then you wanted to shop at L.L. Bean.