Catering to a tech-savvy millennial shopper base, specialty retailer Zumiez Inc. cannot afford to offer a Gen X-style customer experience.
A just-released holiday survey reinforces the dominance of the omnichannel shopper.
From food trucks to high-end restaurants and everything in between, dining has never been more essential to the shopping center experience.
In what was arguably one of the strangest holiday season in recent memory – for a variety of reasons – retailers have reported a variety of results ranging from impressive to outright awful.
The final tally is in, and it was a happy holiday for retailers engaging in digital commerce, with help from strong mobile performance.
Overall retailers had a good 2015 holiday from a digital commerce standpoint, but some patterns changed.
Mall operator General Growth Properties (GGP) is looking to get in touch with customers in a new and very personal way.
Kmart is launching a new social media campaign called “Fit in the Fun” that promotes the enjoyment of healthy activities while also engaging members of its Shop Your Way loyalty program.
Chain Store Age recently spoke with Sam Dushey, CEO of Shoppers World, about his appearance “Undercover Boss," and his plans for the discount department store chain.
The numbers are in and one specific device clearly served as a major catalyst for increased e-commerce sales during the 2015 holiday season.