Consumers are using their mobile devices to shop in ways that have an impact both in-store and online.
Facebook has been getting a lot of attention for recent updates which make it more of a direct customer engagement tool.
Increased customer expectations for a seamless front-end experience, as well as the “Amazon effect,” are having a significant influence on retailers’ back-end systems and operations.
CVS Pharmacy is bringing its CVS Pharmacy y más to the Los Angeles market.
Restaurant operator Johnny Rockers is celebrating its 30th anniversary year — and reaching out to millennials — by giving itself a brand refresh.
In a first, Tiffany & Co. will sell its jewelry online, on a site other than its own.
Publix, Chick-fil-A, Amazon.com, H-E-B, and BJ's Wholesale Club are the nation’s most trusted retailers, according to an annual survey by the Temkin Group.
Amazon comes out on top — way on top — as the top shopping web site for teens.
Jill Standish has joined Accenture Consulting and been named senior managing director, retail.
Both the volume of and monetary losses caused by fraudulent transactions have sharply increased in the past year.