05/04/2011 - 10:01am

Walgreens said its same-store sales rose 3.4% in April. But analysts surveyed by Thomson Reuters expected, on average, that revenue at those stores had risen 3.6%.

05/03/2011 - 5:09pm

Clarity and ease of use are sticky points for retailers when it comes to implementing business intelligence, according to a recent survey on BI in retail by Chain Store Age.

05/03/2011 - 5:08pm

Americans are placing an even greater premium on quality customer service this year, with 70% willing to spend an average of 13% more with companies they believe provide excellent customer service, according to the American Express Global Customer Service Barometer.

05/03/2011 - 5:06pm

Retailers from around the world have until May 20 to enter the annual global competition, the Oracle World Retail Awards.

05/03/2011 - 5:02pm

More and more retailers are experimenting with mobile and social initiatives.

05/03/2011 - 4:58pm

OfficeMax has been recognized as a JDA Software Group 2011 Real Results Winner for Best in Demand Management.

05/03/2011 - 4:56pm

Einstein Noah Restaurant Group announces partnership with Service Management Group, a leading customer analytics agency focused on loyalty and service improvement, to increase customer loyalty and drive same-store sales.

05/03/2011 - 10:28am

Express announced the enhanced option to shop and purchase its entire product line via the brand's Facebook page, which now includes over 837,000 friends.

05/03/2011 - 10:25am

JoS. A. Bank Clothiers is now allowing international customers to place orders on its website.