According to new data from the American Customer Satisfaction Index (ACSI), the national level of customer satisfaction dropped 0.5% to 75.2 in fourth quarter 2014.
Sephora has chosen Vector Security as its partner while it focuses on technology upgrades to enhance loss prevention in its North American locations.
Online specialty fashion retailer Revolve focuses heavily on customer experience to stay competitive in a tough market.
99 Cents Only Stores has opened an onsite fully operational compressed natural gas (CNG) filling station in the company's main distribution center.
OpenTable, a provider of online restaurant reservations and part of The Priceline Group is making its Pay with OpenTable mobile payments feature available for Android.
Supermarket chain H-E-B is the most trusted chain in the most trusted niche of retail.
Starbucks Corp. tackled a wide range of global responsibility projects in 2014, including the ongoing minimization of its environment footprint.
Outdoor retail co-op REI is being very “cooperative” in returning $168 million to its members.
Fresh & Easy plans to close 55 stores, which would leave the chain with about 110 locations, the Orange Country Register reported.
Electronic payment provider Square Inc. is extending its Square Cash e-checking service to businesses.