11/30/2015 - 10:26am

When it comes to return policies, Nordstrom and Forever 21 couldn’t be further apart.

11/30/2015 - 9:19am

Huge numbers of shoppers feasted on deals over Thanksgiving weekend, but how and when Americans did so has forever changed, as online activity exceeded store visits.

11/27/2015 - 7:30am

Thanksgiving may be over, but it is worth watching a video of how Meijer made a difference in the lives of hundreds of customers and employees ahead of the holiday and in the process earned itself immeasurable goodwill.

11/25/2015 - 4:03pm

As the holidays approach, retailers face issues like longer wait times to process EMV-compliant cards, the threat of the newly identified ModPOS malware, and the need to go beyond EMV to fully protect card data.

11/25/2015 - 1:49pm

A four-year, $400 million upgrade has transformed Macy’s Herald Square flagship. But for all the modernization, there is a signature element of the store that remains as is: the Otis wooden escalators—20 in all— that have been in operation for as long as 95 years.

11/25/2015 - 12:47pm

Just in time for Black Friday,  Structube, a leading Canadian retailer of modern furniture, has launched its e-commerce site in the United States.

11/25/2015 - 12:39pm

Online retailer Jet.com has secured an additional $350 million in funding and joined the ranks of startup unicorns whose valuation exceeds $1 billion.

11/25/2015 - 12:33pm

Retailers looking to maximize online revenues should utilize one specific digital promotional solution to create a sense of pleasure.

11/25/2015 - 12:30pm

Click and collect, or customers ordering goods online for retailers to assemble for in-store pickup, is a practice retailers should consider this holiday season.