Technology is supposed to make our lives simpler – both as consumers and as professionals. It is technology which is bridging the gap between the store and online, between supply and demand, between consumer expectations and retailer capabilities. However, delivering simple solutions is not always easy in today’s complex and rapidly changing business world.
Kohl’s “Greatness” Agenda is not named lightly. The enterprise-spanning strategy is designed to make the company America’s most engaging retailer by providing a convenient customer experience across all channels.
More than1.2 million shoplifters and dishonest employees were apprehended in 2014 by just 25 large retailers who recovered over $225 million from these thieves, according to the 27th Annual Retail Theft Survey conducted by loss prevention and inventory shrinkage control consulting firm Jack L. Hayes International.