11/06/2015 - 9:52am

The New York attorney general's office has reached a settlement with Lowe's to refund up to 10% of flooring installation fees paid by more than 16,000 customers. The Associated Press reports that Lowe’s, with 64 New York stores, overcharged the customers with a deceptive sales practice that it has since agreed to halt. The retailer had offered installation of carpeting, tile, wood and laminate flooring by third-party contractors at square-foot rates that were applied to materials bought, not those actually installed. [Miami Herald]

11/05/2015 - 3:44pm

Store performance disappointed almost across the board during October, and circumstances beyond retailers’ control may have had a lot to do with it.

11/05/2015 - 11:09am

Office Depot and Best Buy are intense competitors in many categories, but that didn’t stop the former from recognizing the latter’s sustainable purchasing practices.

11/04/2015 - 3:19pm

L.L. Bean has gone outside the company for the first time ever to pick a chief executive. The outdoors retailer named the chief merchandising and marketing officer of a Walmart-owned Chinese e-commerce business as president and CEO, effective Feburary 2016. [ABC News]

11/04/2015 - 3:11pm

Lumber Liquidators has selected a banking executive to be its next CEO even as the company continues to struggle from the financial effects of a flooring scandal earlier this year.

11/04/2015 - 11:11am

For retailers, a diligent and detailed vetting of applicants — including employment verifications, thorough interviews and comprehensive background checks — should be a standard part of any responsible hiring and candidate review process.

11/04/2015 - 11:02am

The incorporation of interactive technology in retail stores is changing the seasonal sales environment and can reduce dependence on seasonal workers.

11/04/2015 - 10:52am

The Bon-Ton Stores Inc. has a new finance chief to help the company strengthen its balance sheet.

11/04/2015 - 9:47am

Veteran Safeway merchant Toby Noiles has joined Sam’s Club in a senior role as the warehouse club operator creates a new organizational structure for its food and beverage business.