02/01/2012 - 5:41pm

A report released by Boston Consulting Group said that, while 96% of companies are using Facebook and 83% are using Twitter, few have an overall marketing strategy that incorporates digital and includes clear metrics for success.

02/01/2012 - 5:38pm

IBM said it has completed its acquisition of Emptoris Inc., expanding IBM’s cloud-based analytics offerings that provide supply chain intelligence, or smarter commerce.

02/01/2012 - 11:09am

Fred Meyer Jewelers, the nation’s third-largest fine jewelry retailer, announced the launch of mobile websites for its namesake and Littman Jewelers brand.

01/31/2012 - 6:01pm

A survey released Tuesday by Accenture showed that when it comes to customer loyalty, poor service can cause customers to abandon one company in favor of another.

01/31/2012 - 5:58pm

The TJX Cos. announced that Scott Goldenberg has been promoted to CFO, retaining his executive VP title, effective immediately.

01/31/2012 - 5:56pm

Following recent news that Bon-Ton Stores president and CEO Bud Bergren would be stepping down and succeed by former Lord & Taylor CEO Brendan Hoffman, the retailer said Tuesday that, effective Feb. 7, Bergen will become chairman of the board.

01/31/2012 - 5:54pm

Workforce management solution-provider Kronos Inc. said Tuesday that Wokingham, U.K.-based Sainsbury’s has selected the Kronos solution to control labor costs and improve workforce productivity.

01/31/2012 - 11:56am

Redbox Automated Retail, a division of Coinstar, announced it has renewed its agreement with Walmart to continue featuring Redbox kiosks at more than 3,700 Walmart locations nationwide.

01/31/2012 - 11:54am

Office Depot announced Tuesday the release of its 2011 Corporate Citizenship Report, highlighting its commitment to business, ethics, diversity, environmental sustainability and community.