12/29/2011 - 12:46pm

Survey results released Wednesday by customer experience analytics firm ForeSee found that Amazon has continued its trend of high customer service, while other online retail experiences suffered in 2011.

12/29/2011 - 12:40pm

Lowe’s Cos. said Thursday it has acquired ATG Stores, an online retailer of home improvement and lifestyle products based in Kirkland, Wash.

12/28/2011 - 11:17am

The Conference Board report found that confidence among consumers rose to an eight-month high in December, increasing to 64.5 from a revised 55.2 reading in November.

12/28/2011 - 11:15am

After a slew of online orders were cancelled in November and December when Best Buy couldn’t keep up with demand, the company issued the following statement:

12/28/2011 - 11:13am

A report by the Wall Street Journal said that French retailer Carrefour SA has sold 97 supermarket sites to an investment company for $477 million.

12/27/2011 - 12:15pm

The IBM Benchmark Report showed continued strength for online retailers.

12/23/2011 - 3:34pm

The National Retail Federation said it was pleased with the decision by federal regulators to allow truck drivers to continue driving 11 hours a day, but expressed concern over a new requirement for longer weekly breaks.

12/21/2011 - 5:54pm

A report released by ShopperTrak found that holiday shoppers boosted sales 21.7% over the previous week and 1.3% over the same week last year.