11/17/2011 - 5:52pm

Visitor analytics provider Experian FootFall said that Black Friday’s retail performance isn’t necessarily an indication of how the holiday season will fare.

11/17/2011 - 5:49pm

A report released by the International Council of Shopping Centers and Goldman Sachs said that 34% of consumers plan to shop on Black Friday, up from 31% in 2010 and 26% in 2009.

11/17/2011 - 5:47pm

PwC US, in its report Experience Radar 2011: Retail Insights, found that retailers that design differentiated ‘experiences’ around their products and services can drive growth, profitability and lasting consumer loyalty, while also maintaining a price premium over competitors.

11/17/2011 - 5:43pm

E-commerce sales in the U.S. for the November and December holiday shopping season will rise 16.8% to $46.7 billion in 2011, up from $39.9 billion last year and representing a pace five times faster than total retail industry growth, according to eMarketer.

11/17/2011 - 4:46pm

With a week to Black Friday, Lawrence, a Tensator Group Co., and a provider of queue management solutions, has issued its top five considerations for Black Friday crowd management.

11/17/2011 - 11:44am

A survey released Thursday by the National Retail Federation said that the number of people “definitely” shopping stores and websites on Black Friday as jumped to 33%, from 27% in 2010.

11/16/2011 - 5:51pm

Holiday sales growth will lag behind last year’s robust gains as consumers hold back in an uncertain economy.

11/16/2011 - 5:47pm

Excitement over unexpected in-store deals has diminished as discounted prices become an anticipated part of the consumer products shopping experience, according to the Deloitte/Harrison Group annual American Pantry Survey.

11/16/2011 - 5:46pm

Gap Inc. announced that shoppers at more than 65 of its stores across the Bay Area can now use Google Wallet to pay with a single tap of your phone.