11/17/2011 - 5:47pm

PwC US, in its report Experience Radar 2011: Retail Insights, found that retailers that design differentiated ‘experiences’ around their products and services can drive growth, profitability and lasting consumer loyalty, while also maintaining a price premium over competitors.

11/17/2011 - 5:43pm

E-commerce sales in the U.S. for the November and December holiday shopping season will rise 16.8% to $46.7 billion in 2011, up from $39.9 billion last year and representing a pace five times faster than total retail industry growth, according to eMarketer.

11/17/2011 - 4:46pm

With a week to Black Friday, Lawrence, a Tensator Group Co., and a provider of queue management solutions, has issued its top five considerations for Black Friday crowd management.

11/17/2011 - 11:44am

A survey released Thursday by the National Retail Federation said that the number of people “definitely” shopping stores and websites on Black Friday as jumped to 33%, from 27% in 2010.

11/16/2011 - 5:51pm

Holiday sales growth will lag behind last year’s robust gains as consumers hold back in an uncertain economy.

11/16/2011 - 5:47pm

Excitement over unexpected in-store deals has diminished as discounted prices become an anticipated part of the consumer products shopping experience, according to the Deloitte/Harrison Group annual American Pantry Survey.

11/16/2011 - 5:46pm

Gap Inc. announced that shoppers at more than 65 of its stores across the Bay Area can now use Google Wallet to pay with a single tap of your phone.

11/16/2011 - 11:39am

Giant Eagle announced that its Board of Directors has named Laura Shapira Karet to serve as the company's CEO, and John Lucot to serve as the company's president and COO, effective January 9, 2012.

11/16/2011 - 11:26am

OfficeMax Inc. announced a strategic pilot with RadioShack Corp. whereby OfficeMax will pilot the RadioShack Mobile offering in the San Francisco market beginning in January 2012.