09/24/2015 - 11:14am

Executing merchandise optimization, or at least performing it so the end game is won, can be confusing and convoluted since “optimization” seeps into almost every retail activity.

09/23/2015 - 3:28pm

REI has promoted Rachel Ligtenberg to VP of retail following a 25-year tenure with the company.

09/23/2015 - 11:20am

Apple Pay is significantly outdoing other contactless payment methods in at least one important area.

09/23/2015 - 11:17am

Front-end customer engagement is only as good as its back-end support.

09/23/2015 - 10:35am

When it comes to keeping supply chain and logistics operations as efficient as possible, retailers are getting smart.

09/23/2015 - 9:42am

Veteran J.C. Penney merchant John Tighe has been elevated to fill the role of executive VP and chief merchant held by Liz Sweney who is retiring.

09/22/2015 - 3:55pm

An innovative cause marketing initiative involving Nordstrom’s Treasure&Bond brand is being expanded to more merchandise categories, and non-profit beneficiaries couldn’t be happier.

09/22/2015 - 3:22pm

Kroger’s annual Leadership Summit will begin in unconventional fashion when thousands of employees form a human breast cancer awareness ribbon Sept. 29 on the field of Paul Brown Stadium in Cincinnati.

09/22/2015 - 2:26pm

The best means of online fraud remediation is to flag and prevent fraudulent transactions before they are processed.