12/01/2014 - 3:07pm

Here are three tips to keep the spirit of Cyber Monday alive throughout the year. 

11/17/2014 - 11:14am

As a focus area of retail technology, workforce management may not be quite as sexy as CRM or omnichannel commerce. However, a lot of very exciting stuff is currently happening in the world of workforce management, as attendees of the recent KronosWorks 2014 conference in Las Vegas discovered.

11/13/2014 - 9:59am

Zappos is generally regarded as one of the most customer-friendly retailers around, and after seeing how things work behind the scenes I can attest this reputation is well deserved.

11/10/2014 - 11:33am

After some fine-tuning, SAP is now officially launching a DIY home assembly app called “Bilt” for Android and iOS tablet devices. 

11/03/2014 - 10:43am

CurrentC, the mobile payment service under development from a retailer consortium known as Merchant Customer Exchange, or MCX, has been getting a lot of attention in the past week.

10/27/2014 - 10:26am

By allowing third-party sellers to post items using automated systems with little or no apparent oversight, two of the biggest names in retail suffered embarrassment and brand damage.

10/20/2014 - 9:14am

Amazon is “piloting” holiday pop-up stores this holiday season, with two confirmed locations in San Francisco and Sacramento, along with what may or may not be a permanent space in Manhattan.

10/13/2014 - 10:35am

Last week, SAP hosted its annual Retail Forum in the palatial confines of the Waldorf Astoria in Manhattan. 

10/06/2014 - 8:46am

During a keynote at the recent Oracle OpenWorld conference in San Francisco, Tim Theriault, senior VP/CIO of Walgreens, discussed his company’s ongoing efforts at IT innovation.