05/18/2015 - 12:43pm

A lot of attention has been paid to a variety of technologies currently disrupting retail, like beacons and wearable devices. Here are three technologies still in the development phase that hold potential to radically disrupt retail, and even life as we know it, in the next 10 years:

05/11/2015 - 10:27am

The theme of SAP’s annual Sapphire conference, in Orlando, Florida, was “Run Simple.” SAP focused on how its HANA business intelligence platform and growing number of HANA-powered applications can assist companies with the complicated task of creating simple enterprises that run on real-time data.

04/29/2015 - 2:44pm

Now that the smoke has cleared from the initial release of the Apple Watch, retailers can take a more objective look at how this latest innovation in wearable technology might disrupt customer engagement and the overall customer experience. Here are three thoughts on how Apple Watch could shift the retail landscape.

04/24/2015 - 2:45pm

In theory, the launch of a limited-time, 250-piece Lilly Pulitzer designer collection on Sunday, April 19 should have been a major coup for Target. Instead, it was a major disaster in marketing, CRM, and operations. By now, the story of how consumer demand for Lilly Pulitzer overwhelmed Target’s website and stores has been told many times. Let’s look at three lessons retailers (including Target) can learn from this experience.

04/21/2015 - 12:17pm

Hard to believe, eBay has now been in existence as an e-commerce platform for 20 years. Since its launch in September 1995, countless individuals and companies have sold and purchased goods via eBay. In addition, many full-fledged omnichannel retailers have evolved from small-scale efforts to sell merchandise on eBay.

04/13/2015 - 3:08pm

New technology innovations pop up in retail all the time. The Amazon Dash button made a splash on April Fools Day, and before the end of the month Apple Watch will offer consumers a whole new way to engage retailers.

04/06/2015 - 11:44am

Providing an omnichannel customer experience is one of the most rewarding and challenging efforts a retailer can undertake. I recently spoke with David Stover, global head of business-to-consumer omnichannel solution management for Hybris, about some of the benefits and difficulties operating in the omnichannel space presents retailers.

03/30/2015 - 9:46am

Last week, Oracle hosted its second annual Oracle Industry Connect conference in Washington, D.C. This seat of world power was an appropriate setting for a two-day summit explaining how retailers can use technology to obtain better control of every aspect of their enterprises.

03/20/2015 - 1:42pm

Chain Store Age hosted its 51st annual SPECS 2015 conference on March 15-17, in Las Vegas. Here are three takeways from the conference concerning technological innovation in the store planning area: