05/18/2012 - 3:43pm

Although the adoption of social media by sales, marketing and customer service departments continues to grow rapidly, by the end of 2012, only 50% of Fortune 1000 companies will receive a worthwhile return on investment from their social customer relationship management (CRM) initiatives, according to Garner.

05/18/2012 - 10:54am

Safeway launched an online and mobile shopping program, called Just for U, in the company's Oregon and Washington divisions.

05/18/2012 - 10:00am

J. Sainsbury Plc is in talks with retailers in the United States and South America to license the technology behind Sainsbury’s Brand Match, a price promise that has fueled sales outperformance, according to a report by Bloomberg.

05/17/2012 - 5:22pm

Commerce solution provider Innotrac Corp. said that Charlotte Russe has selected it to provide fulfillment and contact center solutions for the retailer’s growing e-commerce business.

05/17/2012 - 5:21pm

E-commerce solution-provider Demandware said Wednesday that lifestyle brand Life is good has selected Demandware Commerce as the central platform to support its digital growth strategy.

05/16/2012 - 5:12pm

Isis, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA and Verizon Wireless, announced that Aeropostale, Champs Sports, Dillard’s, Foot Locker, Jamba Juice and Macy’s are among the first national merchants to join with Isis in advancing mobile commerce.

05/16/2012 - 4:59pm

Acumera announced today that Meridian, Idaho-based Jacksons Food Stores, Inc. has selected Acumera to build, monitor and manage a secure network, interconnecting the convenience store chain’s more than 200 retail locations with more than 1,900 store systems.

05/15/2012 - 5:11pm

Galleria Retail Technology Solutions said that Lithuanian retailer Maxima Grupe will use a range of Galleria solutions to automate and optimize its merchandising strategy.

05/15/2012 - 5:09pm

Research by ACI Worldwide and Aite Group has identified a new group of smartphone fanatics – coined Smartphonatics – are driving demand for mobile banking and other financial services.