03/09/2016 - 10:58am

Omnichannel retailing — or as it is increasingly known, “retailing” — is complex and can increase costs for retailers.

03/08/2016 - 1:12pm

Checkers Drive-In Restaurants is employing a high-tech solution to help it expand throughout the United States.

03/07/2016 - 4:23pm

Specialty outdoor retailer The North Face is reportedly taking a desktop-based interactive online shopping experience it launched in December to a new platform. According to VentureBeat, The North Face is launching a mobile app that will let consumers find products using natural conversation to conduct searches and receive personalized recommendations. The app is scheduled to launch in April 2016. As reported by Chain Store Age, The North Face initially began letting desktop customers use natural language to search for items using the IBM Watson artificial intelligence platform and Fluid XPS intuitive recommendation engine in December 2015. [VentureBeat]

03/07/2016 - 1:46pm

Specialty storage retailer The Container Store not only helps customers organize their lives on the front end, but is also getting more organized on the back end.

03/04/2016 - 3:10pm

Direct store delivery (DSD), which involves shipping products directly to stores from suppliers and bypassing the retailer’s warehouse or fulfillment center, is not a new idea.

03/03/2016 - 11:48am

One of the nation’s most successful upscale shopping centers has launched an app to make shopping easier and more personalized.

03/02/2016 - 2:01pm

American Apparel is looking to make the final step in the path to in-store purchase safer, easier and more efficient.

03/02/2016 - 11:32am

Schenectady, New York-based The Golub Corp. may be a smaller grocery retailer, but it’s taking a big approach to vendor collaboration.

03/01/2016 - 1:21pm

Nebraska Furniture Mart needs everything under control to compete with larger chains, and is ensuring some of its most basic functions are running as smoothly as possible.