02/04/2015 - 11:14am

Amazon confirmed reports that it is piloting co-branded pickup sites with universities with the announcement that it has opened its first-ever staffed pickup and drop-off on-campus location, at Purdue University in West Lafayette, Indiana, and plans to open similar sites at the University of California, Davis and the University of Massachusetts Amherst.

02/04/2015 - 10:50am

More than 80% of retailers plan to increase their customer experience spending in 2015, according to a survey conducted by Econsultancy for SDL, a provider of global customer experience.

02/03/2015 - 5:30pm

Macy’s on Tuesday unveiled a series of senior executive appointments the retailer says will support its new focus on omnichannel advances and overall innovation.

02/03/2015 - 5:23pm

American shoppers feel they can’t trust retailers to protect their credit card and personal information either online or in brick-and-mortar stores.

02/03/2015 - 5:15pm

More than 80% of retailers plan to increase their customer experience spending in 2015, according to a new survey from SDL, a provider of global customer experience, and Econsultancy.

02/03/2015 - 5:13pm

The digital sizing station Me-Ality that made headlines for creating a denim size-matching solution inside Bloomingdale’s stores has now launched a new online retail shopping experience that allows shoppers to personalize their favorite brands to their own body shapes.

02/03/2015 - 5:09pm

Specialty pet retailer PetSense has selected Shopatron as its inventory lookup and analytics partner to support its omnichannel operations, including a new e-commerce site that launched in November 2014.

02/03/2015 - 5:04pm

Niemann Foods, a regional independent grocer operating under the County Market banner, has selected Birdzi’s Shopper Engagement platform to provide its shoppers with new in-store services and personalized offers via the grocer’s branded mobile app.

02/03/2015 - 2:05pm

Target’s goal of becoming a leading omnichannel retailer will be led by Tesco veteran Mike McNamara who joins the company as executive vice president and chief information officer.