Charming Charlie wants to make sure Web customers get the same attentive service as shoppers at its 350-plus stores.
Sharing detailed data with vendors is an idea that has been around since the 1990s, and is gaining new life at Ahold USA Inc.
Specialty vertical apparel retailer Perry Ellis International is solidifying its enterprise approach to the systems that support store processes.
Following a successful pilot of authenticating mobile transactions with facial photos and fingerprint biometrics in 2015, MasterCard is bringing the new technology mainstream.
Specialty retailer The Limited is attempting to build loyalty even when a customer isn’t satisfied with a purchase.
Retail employees are using mobile communication technology in their jobs, but a more established channel is still most popular.
Here are a few strategies that may prove useful to help consumers discover new products in 2016 and beyond.
Irvine, California-based specialty Western and workwear retailer Boot Barn is laying down the law.
It’s nearly impossible to keep track of every tech startup out there, but here’s a selection of the most promising ventures that should be on your radar.
The image of shoppers hunched over their mobile devices while they browse store shelves may be less common than retailers imagine.