04/29/2015 - 3:18pm

Despite economic indicators that show the recession is over, customers are slightly less satisfied in 2015 than they were the prior year.

04/29/2015 - 3:01pm

Omnichannel specialty fashion retailer Rachel Comey is now accepting payment via EMV-compliant, chip-based payment cards, as well as Apple Pay, in its New York store. Rachel Comey is using EMV- and Apple Pay-enabled, cloud-based mobile POS devices from Highline Software.

04/29/2015 - 2:44pm

Now that the smoke has cleared from the initial release of the Apple Watch, retailers can take a more objective look at how this latest innovation in wearable technology might disrupt customer engagement and the overall customer experience. Here are three thoughts on how Apple Watch could shift the retail landscape.

04/29/2015 - 11:16am

Self-service kiosks got a nod from the Millennial generation, as a new survey released by location-based mobile platform Retale showed that 20% of Millennial shoppers don’t like interacting with cashiers at checkout.

04/28/2015 - 4:25pm

Imagine being not only smart, but a billionaire as well. Smart mirrors are in this enviable position, according to a new study from industry analyst firm N-Tech Research.

04/28/2015 - 3:34pm

Amazon.com is launching yet another new marketplace. Amazon Business provides access to hundreds of millions of products, as well as business-only selection and pricing.

04/28/2015 - 3:26pm

On The Border Mexican Grill & Cantina is partnering with NCR Corp. to offer mobile payment at all of its corporate restaurants.

04/28/2015 - 3:22pm

La Jolla Group, vertical retailer of multiple specialty apparel brands, knows a thing or two about keeping the bad guys out of its network.

04/28/2015 - 3:17pm

When Target announced their collaboration with Lilly Pulitzer last fall, the response was mixed. Many couldn’t wait to get their hands on the Lilly for Target collection, while others felt the collaboration would hurt the Lilly Pulitzer brand. In the end, Target’s website crashed and the collection sold out within the first half-hour in all Target brick-and-mortar stores.