Engaging the “New” Customer and Delivering the Future of Retail
Microsoft and our partners are delivering solutions that make it easier for retailers and consumer goods companies to achieve personal, seamless and differentiated customer experiences that can help win new customers and strengthen relationships with existing shoppers. Download our whitepaper and view our videos and webcasts below to learn how Microsoft and Partner solutions improve Customer Experience; enable Store Associates to provide better service; and enable use of big data analytics to improve operations. Find our whitepaper here: >Download paper.
The Future of Retail Today - Microsoft at NRF 2013 -
Customer Engagement video and NRF 2013 Video Album
2013 is a particularly exciting year for Microsoft as we have so much that is new to share on how Microsoft technologies and our partners’ solutions can deliver value today and drive innovation for the future. Microsoft's booth at NRF focused on bringing to life our strategy for delivering the future of retail today in a way that is personal, seamless and differentiated. >View our NRF 2013 videos.
BI / Big Data Webinar
Companies who can apply big data analytics to their operations can gain a 5-6% increase in productivity and profitability. Those that harness big data can move from simple questions and answers (Q&A) to New Questions with New Insights (Q&I). In this webinar you will learn:
•What’s driving Big Data growth and adoption
•How to correlate and overlay social, mobile and location data to gain valuable retail insight
•Why hyper-local personas are a must for improved assortment and demand planning
•Why today’s Big Data is the Normal Data of tomorrow
>Click here to view webinar.
Companies are constantly looking to get the highest level of productivity from their workforce. However, without PCs, “deskless” workers such as store employees have been underserved by modern productivity solutions, leading to the persistence of scores of manual procedures that are implemented at high cost, take sales staff away from customers, hamper the agility of the organization, cannot be readily tracked and audited, and result in poor customer service.
>View Microsoft and Partner Employee Enablement capabilities here.