Call 2016 the “year of promotions” in retail, with 44% of all orders during the year sold on promotion, and 67% of all orders sold using a markdown.
In their e-commerce operations, retailers have long had access to limitless data about customers and transactions.
Crate and Barrel is taking its omnichannel experience into its own hands.
It was a less than merry holiday for some retailers, especially in the department store sector, but total sales still managed to beat industry projections, fueled by a strengthening economy.
When did washing dishes become more attractive than shopping?
L.L. Bean has been drawn into something that it has always shied away: the political spotlight.
Amazon is being penalized for inaccurate pricing practices on its Canadian website.
Omnichannel is so 2016, with mPOS, staff handhelds/wearables, camera analytics, interactive mirrors with AI, chatbots, and VR already shaping up as this year’s overused retail tech buzzwords.
Customer engagement requires visibility into a shopper’s preferences and path-to-purchase behavior.
Move over Alibaba — Amazon has a new jobs plan too, one with more details and a more immediate window of opportunity.