Operations

Apr 19, 2013
J.C. Penney announced that its COO Michael Kramer has resigned, along with...
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Apr 19, 2013
Francesca's Holdings Corp. said it has appointed Laurie Ann Goldman and...
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Apr 18, 2013
RadioShack Corp. formally announced that it has named two new leaders to...
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Apr 18, 2013
Uniqlo will be the exclusive, multi-year, corporate sponsor of the Museum...
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Apr 18, 2013
Dick Lynch has joined the SD Retail Consulting division of Hilco Trading...
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Apr 18, 2013
A New York judge on Thursday rejected a request by Macy's to block J.C....
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Apr 18, 2013
Office Depot announced that it has debuted a new corporate citizenship...
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Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

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People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
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Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
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