OPERATIONS / SUPPLY CHAIN

Aliso Viejo, Calif. – Global e-commerce site Rakuten.com is now accepting Bitcoin as payment by integrating Bitnet’s payment processing platform. Rakuten.com merchants will obtain guaranteed payment, instant global reach with no cross-border fees or chargebacks, with a transaction fees less than that of credit cards.

Rakuten.com shoppers will receive full consumer protection, including multi-sig escrow services for high-value items.

Armonk, N.Y. – The weather is traditionally a topic for conversation when there is nothing else to discuss, but for retailers knowing what the weather will be is a vital concern. IBM and The Weather Company, parent company of the Weather Channel, are partnering to integrate real-time weather insights into business to improve operational performance and decision-making.

Atlanta -- Deployment of in-store Wi-Fi had the most significant positive impact on retail sales and loyalty of any technology initiative, according to a survey by IHL Group. Almost half of the participating retailers claimed increased customer loyalty due to deploying in-store employee Wi-Fi, with an associated 3.4% increase in sales. One-third of retailers (28%) reported increased customer loyalty due to deploying in-store customer Wi-Fi, with an associated 2% increase in sales.

Eden Prairie, Minn. – Supervalu Inc. wants customers to be able to stack some coin. The grocery retailer has added Cummins Allison’s Money Machine 2 self-service coin counters across multiple store locations in Maryland, Missouri, Illinois and Virginia.

Supervalu selected the new Money Machine 2 coin counters because of their flexibility. Additionally, Cummins Allison provided Supervalu with opportunities to increase their coin redemption revenue without increasing user fees.

Hampstead, Md. – Jos. A. Bank Clothiers is reportedly laying off 122 workers at its corporate headquarters. According to Reuters, the cuts will occur between May and December 2015, and represent about 15% of its total headquarters personnel. The layoffs come nearly one year after the company was acquired by Men’s Wearhouse.

Orlando, Fla. – Store expansion is a wonderful thing, but effectively keeping up with recruiting and hiring the employees who staff new stores is not always easy. Twistee Treat, a rapidly growing, 15-store specialty ice cream retailer, is using video HR technology from JobOn to facilitate hiring and recruiting at remote locations.

Washington, D.C. - An Obama administration proposal to expand overtime and redefine what it means to be a restaurant or retail manager may harm mangers’ career paths and undermine the quality of customer service they are able to provide. According to a new survey 200 salaried retail and restaurant managers conducted for the National Retail Federation (NRF) by GfK Research, 81% of respondents said there would be an adverse impact on customer service.

Herzogenerauch, Germany - Employing 45 profit protection managers and using three different POS systems across 11 global markets, Germany-based vertical athletic apparel/footwear retailer Adidas does not have an easy time managing loss prevention. But as demonstrated in a presentation at the recent Oracle Industry Connect 2015 conference, Adidas is simplifying loss prevention with the use of the Micros XBR loss prevention solution.