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OPERATIONS / SUPPLY CHAIN

  • RadioShack and PCH team up to create new retail pipeline for start-up products

    Fort Worth, Texas -- RadioShack is partnering with hardware manufacturer and accelerator PCH International to create RadioShack Labs, a collaboration to help inventors and start-ups bring their products direct to the market — and hopefully boost store traffic. As part of the agreement, the retailer will open dedicated areas in RadioShack stores that feature new and innovative products from startups. The shops will utilize a direct-to-store model for select products, reducing inventory requirements and increasing inventory turn in the stores.  

  • Consumers can register digitally for West Elm’s wedding/gift registry

    New York -- Home furnishings retailer West Elm has launched a wedding and gift registry that allows shoppers to register in stores, online or via smartphone app.

    “Our customers have great individual style and definitely know how to party,” said Vanessa Holden, creative director of West Elm. “Our new wedding and gift registry features tips and tricks from some of our favorite partners, and it's the perfect tool to help couples design a home to suit their new life together or plan for any type of celebration.”

  • Ace Hardware tops customer satisfaction ranking for eighth consecutive year

    Oak Brook, Ill. -- The J.D. Power 2014 U.S. Home Improvement Retailer Store Satisfaction Study has ranked Ace Hardware “Highest in Customer Satisfaction with Home Improvement Retail Stores” for the eighth year in a row. Ace has captured this ranking ever since the organization began this study eight years ago.

  • ShopKo taps Delhaize America exec as senior VP, retail health

    Green Bay, Wis. -- Shopko announced that veteran pharmacy executive Michael Cantrell has joined the company as senior VP, retail health. In this role, Cantrell will provide strategic direction for Shopko's pharmacy, optical and Rx e departments.  

    Cantrell, a registered pharmacist and licensed attorney, is joining Shopko from Delhaize America, where he was VP of pharmacy. Prior to Delhaize America, Cantrell held various executive positions at AmerisourceBergen and Longs Drugs.

     

  • Sam’s Club launching credit card with chip-enabled security technology

    Bentonville, Ark. -- Sam's Club announced it will launch a new credit card using EMV chip-enabled technology on June 23, beating Target as the first mass retailer to move to the new technology. The new card — co-branded with MasterCard Inc. and issued by GE Capital Retail Bank — has an embedded chip that makes the card more difficult to duplicate, which provides enhanced security from fraudulent activity, according to Sam’s Club.

  • Vera Bradley names Saks exec as executive VP, retail and wholesale sales

    Fort Wayne, Ind. -- Vera Bradley announced that Karen Peters has been named executive VP, retail and wholesale sales.

    Peters has 25 years of retail experience including multi-store management and merchandising. Between February 2005 and March 2014, she served as senior VP, director of stores for Saks Fifth Avenue Off 5th. Prior to that, she held key management positions with Sears, Target, and Kohl's.

  • Suit alleges Tiffany discrimination

    New York – A group director for two Tiffany & Co. stores in Houston has filed a lawsuit alleging the retailer discriminates against African-Americans in hiring and promotions for management and executive-level jobs. A complaint filed by Michael McClure in federal court in New York on May 29 says that McClure is the only African-American holding one of 200 U.S. management-level positions at Tiffany, and that there are no African-American executives in the company.

  • Former Macy’s CEO Finkelstein dies

    New York – Edward H. Finkelstein, former chairman and CEO of the company now known as Macy’s Inc., died of natural causes at his home in Thousand Oaks, California, on May 31. He was 89.

    Finkelstein led Macy’s in the 1970s and 1980s and launched concepts including the Aeropostale apparel chain, which was later sold off, as well as several private brands. Finkelstein left the company in 1992 after 44 years, following a bankruptcy filing.

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