OPERATIONS / SUPPLY CHAIN

Chicago – In many cases retailers have to come to expect “job-hoppers” who frequently change jobs, but in many cases they also avoid them. More than half of 182 retail hiring managers and human resource professionals (54%) polled in a recent CareerBuilder survey said they have hired a job-hopper and more than one-third (36%) said they have come to expect workers to job-hop.

Atlanta – Lease-to-own retailer Aaron’s Inc. has named Sharon Lawrence VP finance and Kirby Salgado as VP merchandising. Lawrence, formerly Aaron's director of franchise finance, joined Aaron's in 2012 after a 25-plus year career at SunTrust Bank, while Salgado most recently served as VP/general merchandise manager for Sears Holdings.

New York - Nearly a quarter of packages purchased online and tested during a six-month period did not meet the basics for adequate shipping. In a study spanning six months of data, conducted from October 2013 to March 2014, StellaService Analysts placed 2,855 orders with 125 leading online retailers to measure the quality of the shipping and returns experience.

Minneapolis – Tony Fisher, president, Target Canada, is departing the company. Mark Schindele, senior VP merchandising operations, will assume the role of president, Target Canada.
 

Bentonville, Ark. – Wal-Mart Stores Inc. plans to open 30 new China-based stores and remodel 55 of its 400 existing stores there during 2014, as well as open new China distribution centers. The China activity is part of Wal-Mart’s larger three-year plan for growth in the country.

Wal-Mart will spend $93 million on the store remodeling. The activity this year will be the first major initiative from new China CEO Sean Clarke.

Boulder, Colo. - Trader Joe’s is North America’s favorite grocery retailer based on satisfaction. A study of more than 6,200 consumers by Market Force Information, also found that Publix and Aldi were ranked second and third.

Washington, D.C. – Organized retail crime (ORC) is down slightly from 2013 but still a pervasive problem. According to the National Retail Federation’s 10th annual Organized Retail Crime Survey, which polled 76 senior retail loss prevention executives, eight-in-10 (88.2%) retailers report that they have been a victim of ORC in the past year, down slightly from 93.5% in 2013.

New York -- Apple is celebrating its 13th year as a brick-and-mortar retailer. The tech giant opened its first retail store on the morning of May 19, 2001, at Tysons Corner Center, McLean, Virginia. A second Apple store, at Glendale Galleria, Glendale, California, opened a few hours later.

To see an animated map (13 Years of Apple Stores in 60 Seconds) from Retale charting the expansion of Apple stores in the U.S., click here.