Operations

Feb 26, 2008
Zappos has dropped its free guaranteed overnight shipping and price-...
more
Feb 25, 2008
Office Depot announced on Tuesday that Patricia McKay, executive VP and...
more
Feb 25, 2008
Starbucks announced Tuesday that it has retained a former company...
more
Feb 24, 2008
Kroger Co. has launched a national internal television network for its...
more
Feb 24, 2008
Publix Super Markets topped the list of supermarkets on the...
more
Feb 21, 2008
Bruce Dale has resigned as president and CEO of Duckwall-ALCO Stores....
more
Feb 21, 2008
Convenience store chain The Pantry, Inc. announced that David M. Zaborski...
more

Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

Read More

People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
Read More

Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
Read More

Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
Read More

© 2013