Toronto Opterus announced that Roundy’s Supermarkets, an innovative grocery retailer with 154 locations in Wisconsin and Minnesota, will implement the Opterus Store Ops-Center. Roundy’s made the Opterus selection after an extensive assessment process that included other task-management solution providers.
The Roundy’s team reviewed operational compliance solutions from several application vendors, according to John Boyle, group VP, Roundy’s.
“Throughout the process, we were seeking a solution that would help us control the flow of daily messages to our operations team,” he said. “In the past, we had been killing the stores with redundant information and requests via e-mail. We had no way to monitor which stores were reading e-mail messages, which stores were taking actions to complete directives, and no visibility as to which stores were compliant with those activities.”
Boyle said the retailer selected Opterus because it provides the chain with a single channel for communications that allows it to communicate objectives across the enterprise, in addition to streamlining and monitoring execution.
Roundy’s will implement Opterus as quickly as possible to automate communications between store operations, field-operations management and home-office staff. Store Ops-Center will be used to distribute all store communications for daily and weekly activities such as price changes, merchandising plans, corporate news, product recalls and many other uses.