Dallas Interstate Batteries Franchise and Development, the franchisor of Interstate All Battery Center, said Thursday that it will implement the MICROS-Retail Xstore point-of-sale system in all franchise locations across all 50 states.
Portable power solution company IABC said it is the first nationally established brand to enter the fragmented battery market. The new POS system will be fully deployed in all locations in 2010 to facilitate IABC’s continued growth and maintain its commitment to dependability and customer service.
“This is more than just a POS system upgrade -- we are putting a foundation in place that will support and accelerate our rapid growth going forward,” said Interstate All Battery Center director of business intelligence and technology, Matt DiBona. “Results demand a new system with functionality that will elevate every aspect of the business, from customer relationship management and quicker payment authorization to improved reporting and analytics.”
MICROS-Retail Xstore allows IABC to streamline end-of-day processes, improve product scanning and inventory receiving, as well as utilize a centralized returns management system and enhanced security features. The software will also enable a customer loyalty program that allows IABC to recognize customer purchase history and extend personalized offers.