New York City, Home Depot CEO Bob Nardelli delivered a tech-friendly presentation at the National Retail Federation Big Show in New York City.
“Technology has never let me down,” said Nardelli, who sang the praises of automatic replenishment, inventory control, in-store kiosks and self-checkout technology, among other recent investments. During his five-year tenure as the top executive of the nation’s second-largest retailer, tech investment has spurred growth and improved operations, leading to an increase in the average ticket from $48 to $58. “Ten dollars doesn’t sound like much until you multiply it by 1.3 billion transactions,” he said. As an example of h